Service & Maintenance
General
This section sets out the service and maintenance requirements for your product.
How to clean and care for your door and its finish is covered in the previous section.
If in doubt about service and maintenance for your Garage Door Systems door, always consult with your Garage Door Systems specialist in the first instance. Their details will be on your invoice. Your Garage Door Systems factory-trained specialist will be able to offer you a regular maintenance service on your garage door. If you cannot locate the contact details of your specialist, please call Garage Door Systems with your doors’ serial number on:
NI: Tel: 028 2565 5555 - UK Tel: 0870 242 3 242 - RoI Tel: 1850 510 510.
It is a requirement of your Garage Door Systems warranty at the end of year 2 you should have your garage door serviced and, following this, at least every two years to ensure its safe and reliable operation by a Garage Door Systems factory-trained specialist. Failure to do so may invalidate your warranty.
DuraTherm
No less than once but ideally twice a year all springs, latches, wheel spindles and pivot points should be lubricated using Garage Door Systems “Super Lube” or suitable alternative non-silicon lubricant. Please take care not to allow oil to drip on to the face of the door. Track runners must be kept free of obstacles at all times. Do not grease.
Manually operated garage doors: Do not oil the lock cylinder, only lubricate with a graphite dust lubricant.
DuraRoll
No less than once but ideally twice a year the guides on single skin rolling doors should be brushed and cleaned and then lubricated using Garage Door Systems “Super Lube” or a quality furniture polish i.e. Mr Sheen.
Manually operated garage doors: Do not oil the lock cylinder, only lubricate with a graphite dust lubricant.
ThermaRoll
The motor and curtain have been designed to be lubrication free so there is no need to oil or grease any parts. In the event of your door’s curtain being scratched it is advisable to touch-up the damaged area with paint to prevent any possible corrosion. If required, 25ml pots of touch-up paint can be obtained via your specialist installer.